Always rated as one of the top five hotels in Cannon Beach, last year the No. 1 rated hotel for service, this hotel is currently undergoing a major renovation for guest rooms, even though the hotel is only 15 years old. This hotel sponsors the Women’s Only Weekend, and in addition they sponsor a training seminar every year for leadership development.
Wendy Higgins is known as the best hotel general manager in customer service in our area. She meets with her management team every week to work on customer-service skills. She thinks a lot about legacies: the one a community leader inherits and the ones she’ll leave behind when she goes.
“We’re here to serve our community, but we’ve got to hand things off,” she says. “So that’s my passion now: legacy. How do we train up this next generation?”
Higgins has always steered her ship by the stars of faith and service. These compasses have served her well during a decade and a half running an iconic Oregon inn, and seven years back, they guided her straight onto the Cannon Beach City Council. She is now in her final term on the city council. Higgins mentors future leaders because she knows it’s an enormously satisfying, enormously challenging calling.